Privacy Policy

Kalen Marketing Solutions (“Kalen,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website at kalensolutions.com
• Submit forms or applications
• Communicate with us via email, phone, text message, or online chat
• Utilize any of our services, tools, or platforms
• Engage with us as a lead, current client, or past client

By accessing our website, submitting information, or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access our website or provide personal information.

Information We Collect

We may collect information in the following ways:

Personal Information

Information you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Company name and job title
• Website URL
• Billing or payment-related information
• Any information submitted through forms, surveys, applications, or communications

Non-Personal & Technical Information

Information collected automatically when you interact with our website or systems, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring URLs
• Date and time of access

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to inquiries and requests
• Deliver marketing, consulting, creative, and digital services
• Communicate with you about services, appointments, updates, or support
• Send emails, text messages, and other communications related to your relationship with us
• Improve our website, systems, and service offerings
• Develop new services, features, and internal processes
• Process transactions and manage client accounts
• Monitor performance, analytics, and user engagement
• Prevent fraud, abuse, or security issues
• Comply with legal and regulatory obligations

Communications (Email & SMS)

By submitting a form, requesting information, or engaging with our services, you consent to receive communications from Kalen via email, phone call, or text message.

• Message and data rates may apply
• You may opt out of SMS communications at any time by replying STOP
• You may unsubscribe from marketing emails using the link provided in each message

Transactional, operational, or service-related communications may still be sent when necessary.

Disclosure of Your Information

We will not sell your personal information.

We may share your information only as necessary and in the following circumstances:

• With trusted service providers and platforms that assist us in operating our business (e.g., CRM, email, SMS, analytics, payment processing)
• To comply with legal obligations, subpoenas, or lawful government requests
• To protect our rights, property, safety, or users
• To investigate fraud, security issues, or misuse of our services

All third-party providers are required to maintain the confidentiality and security of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your information, subject to legal or contractual obligations

You may exercise these rights by contacting us at howdy@kalensolutions.com.

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Kalen Marketing Solutions
1347 S. Wisconsin Ave.
Casper, WY 82609
howdy@kalensolutions.com
307-268-4705